82% of employees reported they are more confident in their health care decisions after switching to an online marketplace
Employees who enroll in benefits through online marketplaces, also known as exchanges, are more informed health care consumers, according to a new report from Liazon, operator of the Bright Choices Exchange and several private label benefits marketplaces. The "Liazon 2017 Employee Survey Report: Health Care Consumerism in a Marketplace Environment," based on data collected from thousands of employees who enrolled in benefits via a Liazon-powered marketplace in 2016, reveals that the marketplace environment produces savvier and more satisfied health care consumers. Survey respondents reported they valued several aspects of their benefits marketplace including: online education and decision support tools, transparent pricing, expanded offerings, as well as the ability to control their own benefits selections as opposed to having their employers select for them. These factors, and more, make for a seamless and satisfactory benefits experience overall. ... |