Proprietary New Technology Creates Customized, Efficient, and Cost-Effective Communications with Patients
NYU Langone Health today announced the launch of a first-of-its-kind clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. The new platform provides agents with a holistic and customized view of a patient’s needs by providing access to both Salesforce Health Cloud and the electronic health record through real-time integration. ... |