65% Are Connected to Their Health Plan's Member Portal; 31% say that digital connections via mobile app/text/email/website are the primary way they interact with their plan
Sixty-five percent of Medicare health plan members aged 65+ say they are connected to their health plan through a member portal, but just 20% use their portal regularly. The data comes from a May 2017 HealthMine survey of 500 Medicare health consumers. ... |