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J.D. Power and Associates
2625 Townsgate Road
Suite 100
Westlake Village , CA   91361   USA
Company Website:
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Business Focus:
Publisher / Publication
Research Solutions
Company Description:
Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction.  The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually.   
Company Ownership:
J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

Company Contacts:
Media Contact(s)
Geno Effler
[Media Contact]
John Tews
[Director of Media Relations]
Syvetril Perryman
[Media Relations]

Company Officials:
Jim Dougherty
[Executive Director of the Healthcare Practice]
Mark Miller
[Senior Director - Market Development]
Valerie Monet
[Senior Director of U.S. Insurance Operations]
Gary Tucker
[Senior Vice President of The Global Services and Emerging Industries Division]
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Company News/Coverage:
J.D. Power Ranks Humana Highest In Mail Order Pharmacy Segment of Customer Satisfaction Study
Medicare Advantage Plan Member Satisfaction Holds Steady as Enrollment Surges, J.D. Power Finds
Blue Cross Blue Shield of Michigan Recognized by J.D. Power for Highest Member Satisfaction among Commercial Health Plans in Michigan
Health Alliance Plan Ranks Highest in J.D. Power 2017 Member Satisfaction Study
Health Plan Satisfaction Driven by Coordination of Care with Providers, J.D. Power Finds
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