Latest Voice of the Market Survey, conducted by HealthEdge and Survata, finds that consumers remain frustrated with high costs and gaps in health insurance services
HealthEdge®, provider of the only integrated financial, administrative and clinical platform for transformative health plans, today announced the results of its latest Voice of the Market Survey, a member satisfaction study of more than 2,500 health insurance subscribers from across the United States. The survey findings indicate that, despite reporting high satisfaction and trust in their health insurers, consumers are weary of rising costs and missing services, with nearly a third of respondents blaming health insurers for the high cost of healthcare. Further, the results also show that consumers are eager to participate in bending the cost curve of healthcare through better understanding of their benefits, tools to find less costly care and incentives for staying healthy. The full report of the survey findings is available to requestors by clicking here. ... |