Health insurance is complicated. This is a sentiment we hear inside and outside of the health insurance industry – from consumers, policymakers, advocates, and even ourselves. Various aspects of health insurance can make it seem even more confusing – start discussing the implications of federal or state regulatory policy; the differences between the individual, small-group, and large group marketplaces; or the components of rate filings, and you’ll almost immediately notice eyes glaze over and your audience has that deer in the headlight look. ... |