New version of leading CCM software puts customer experience at the forefront
www.gmcsoftware.com: GMC Software, the award-winning leader in Customer Communications Management (CCM), announced today the general availability of GMC Inspire R11 (Release 11). The enriched version of GMC Inspire, created by the world’s largest dedicated CCM development team, includes more than 500 new enhancements and 25 major new features. Twenty months in the making, GMC Inspire R11 incorporates industry firsts developed in response to the cross-industry need for a solution that enables business-wide collaboration, visibility throughout the customer journey, and the ability to take immediate action to improve the customer experience. ... |